miya Legal Notice

We at miya operate an online entertainment platform available only where local law permits. This legal notice explains our service area, your responsibilities as a user, and how we handle disputes and data. We do not offer our services in jurisdictions where online wagering is prohibited.

Our platform covers live-dealer tables, sportsbook betting, slot games, and esports markets. We support Indonesian payment methods including DANA, e-wallet, mobile banking, local payment, and bank transfers. Every transaction on miya is logged and auditable. Every game result is verifiable.

Read this notice carefully. If you have questions about whether miya is available in your jurisdiction, contact our support team before you open an account.

Service availability and jurisdiction on miya

Our services are available only where local law permits. We do not offer miya or any related service in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of miya comply with the laws of their own jurisdiction.

If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and you are unsure whether miya is available in your area, contact our support team. We can help you understand the legal status. If we determine that you are accessing miya from a restricted jurisdiction, we may restrict your account pending review.

We reserve the right to block access from any jurisdiction at any time. If we do, we will notify you and help you withdraw any remaining balance. We take compliance seriously and we cooperate with local authorities when required by law.

Account eligibility and user conduct on miya

To open an account on miya, you must be of legal age in your jurisdiction. You must provide accurate information — your real name, real date of birth, and a valid ID. We verify this information and we investigate any discrepancies.

You can only open one account per person. Multiple accounts are not allowed. If we detect multiple accounts linked to the same person, we close all of them and forfeit any balance. We also do not allow account sharing, account trading, or the use of someone else's payment method.

If you violate our user conduct rules, we close your account. Violations include fraud, money laundering, cheating, using automated tools, or attempting to manipulate game outcomes. We investigate all violations and we report serious breaches to the relevant authorities.

Our miya data protection and privacy

We collect your personal data to verify your identity, process your transactions, and comply with the law. Your data includes your name, email, phone number, ID number, and payment information. We encrypt this data and store it securely. We do not sell your data to third parties.

We may share your data with payment providers, banks, and regulatory authorities if the law requires it. We do not share your data with other players, dealers, or marketing partners without your consent.

You have the right to request a copy of your data at any time. You also have the right to request deletion of your data, subject to legal requirements. Contact our support team to exercise these rights. Our full privacy policy is available on the miya website.

We at miya operate transparently. Your data is protected, your transactions are auditable, and your rights are respected.

Dispute resolution and liability on miya

If you have a dispute with miya — for example, a game outcome you disagree with or a transaction that did not process correctly — contact our support team. We investigate all disputes fairly and we resolve them based on the facts. We can pull game logs, transaction records, and video evidence to verify what happened.

If we find an error on our side, we correct it and credit your account. If we find that you violated our terms, we close your account. If we cannot resolve the dispute, we explain our decision in writing.

miya is not liable for losses caused by your own conduct — for example, if you share your password and someone accesses your account, or if you place a bet you did not intend to place. We are liable for losses caused by our negligence or breach of contract.

Payment methods and transaction security on miya

We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Every transaction is encrypted and logged. We do not charge deposit fees. Withdrawal fees are disclosed before you confirm.

Withdrawals are subject to verification. We may ask you to confirm your identity or to provide additional information. This is standard practice and protects your account. Once verified, your withdrawal is processed. Processing times depend on your payment provider.

If a transaction fails or is delayed, contact our support team. We investigate all transaction issues and we resolve them promptly. If a deposit does not credit your account, we trace it and credit you manually if necessary. If a withdrawal is under review longer than expected, we update you on the status.

Intellectual property and content on miya

All content on miya — including text, images, logos, game software, and video streams — is owned by miya or our licensors. You may not copy, modify, or distribute this content without our permission. You may not reverse-engineer our software or attempt to access our systems without authorization.

Game names like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways are owned by their respective developers. We license these games and we display them on miya. You have the right to play these games on our platform, but you do not own them.

Changes to our miya legal notice

We may update this legal notice at any time. If we make material changes, we will notify you via email or in-app message. Your continued use of miya after the changes means you accept the new terms. If you do not agree, you can close your account.

Contact us about legal matters on miya

If you have legal questions or concerns about miya, contact our support team. We respond to legal inquiries within a few business days. You can also reach out if you need to report a violation, request data deletion, or file a formal complaint.

Related pages